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Family Home Plan
AED 287/month
AED 359/month
5% VAT excluded
Family Home Plan Benefits
Enjoy Family Home Fibre Plan’s high-speed internet, Unlimited Data, multiple entertainment options, free subscriptions and much more!
TV by e&
Over 200 essentials TV channels from across the world, plus loads more premium content for you to add and watch via our app or on the optional TV Box
Devices
Your Family Home Plan subscription comes with home telephone, a new 4K TV box & a Powerful Wi-Fi router . You can easily upgrade/downgrade or change any of the devices in the next step or use your own router.
At no extra charge
4K TV Box (Non-recorder)
At no extra charge
Wi-Fi 7 Router
At no extra charge
Device Warranty: All eligible devices include a one-year warranty from the activation date, covering standard troubleshooting and repair or replacement, excluding accidental damages, misuse, unauthorised modifications and any other exclusions stated in the warranty terms.
Online exclusive
20% off for 3 months!
TV packs included
Get 180+ HD TV channels which include Home Plans Basic TV channels along with regional TV packs free for 3 months
Regional Add-ons FREE for 3 months
Try our regional TV packs FREE for 3 months (One-time offer), Subsequent packs will be charged at AED 40 per month.
Internet Speed
Work from home, scroll through apps, play games, and stream 4K content on up to 15 devices simultaneously with Family Home Fibre Plan!
Gaming
Immerse yourself in lag-free gameplay, seamless online multiplayer, and smooth streaming
Social Media
Like, share, subscribe – non-stop on your favorite social media platforms.
Work From Home
Engage in uninterrupted video conferences, fast file transfers, and remote team collaboration.
Streaming
Stream your favorite shows and movies without buffering or interruptions.
Connected Devices
Enjoy excellent speed on handsets, smart TVs & up to 15 other devices for individuals & large families.
Photos
Upload your photos swiftly and share your moments instantly.
Additional Benefits
Unlock additional benefits with your Family Home Plan
Unlimited calls to Home Phones within UAE
Unlimited home to home calls within UAE
FREE installation
Free 24-hour* installation worth AED 199/- on Ultra, Unlimited & Lite Home plans
Catch-Up TV and Start Over
Go back up to 7 days or just rewind to the beginning of the programs you missed.
On Demand movies & Regional TV add-ons
Your gateway to thousands of movies, box-sets, shows and channels from across the globe
- Voicemail is provided by default. Click here to learn more and how to use it.
- Average speed and maximum speed are only via Ethernet cable and using Etisalat provided equipment.
- 24 months minimum commitment is applicable.
- Monthly commitment option is available at AED 20/month extra.
- Users on the 24 months commitment plan will move on to the monthly commitment if they do not renew their commitment plan within 1 month of its expiry.
- Upgrade your 4K TV Box, Home Telephone, and Wi-Fi router once every two years with a commitment of 24 months*.
- Home telephone to mobile calls are charged at 0.30 Fils / minute (excluding 5% VAT)
- Home telephone to international calls are charge at standard rates defined here
- Original Emirates ID
- UAE residency
- The subscriber should be above 21 years old
- An early termination charge, which shall amount to AED 1,000 or one monthly rental charge of the current service plan (whichever is lower) is applicable.
- For both fixed-term plans and monthly plans any remaining device charges will be applied on a pro-rata basis.
- Total applicable charges will be calculated as follows:
a. Basic exit charge + (device retail price/ agreement term in months) x (agreement term in months – (1 + monthly payments the subscriber has already made under contract)
b. The device charge is dependent on the retail price of the device which can be any or all of the following:
- 4K TV box (Recorder AED 720/Regular AED 480)
- Router (AED 240/AED 540/AED 960)
- Home phone (AED 120)
- If you wish to use your own router, that’s fine. Please ensure your router is capable of delivering the speeds you subscribe to. All Etisalat routers that are supplied during your installation are rated to work at your subscribed speeds and have remote support capabilities.
- However, if you face issues with your non-Etisalat-supplied router, we may be unable to remotely assist you and you may need to pay for a technician visit if the fault is deemed to not be with Etisalat’s network.
- If you use your own router then the router that is supplied during your installation is not chargeable if you terminate your contract early. All other applicable early termination penalties apply.
- Home telephone to mobile calls are charged at AED 0.30/ Min (excluding 5% VAT)
- Home telephone to international calls are charged at standard rates defined here
| Service | Charges |
| 600 Service | 18 Fils/min (18.9 Fils/min incl VAT) |
| 800 Service | Free |
Maximize Your Home Internet Speed with Easy-to-Follow Tips
Get the most out of your home Internet! There are some simple tips you can follow to boost and maximize your speed and experience. We’ve made a simple short video showing you all you need to know!
Watch it here and get incredible speed test results
20% off on select Home Plans
Get any Ultra or Unlimited plan and enjoy a 20% discount for 3 months.
Get a 20% discount for 3 months on Neo and Neo Fusion plans.
The discount starts from the 2nd month. Limited-time offer.
Terms and conditions apply.
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