Stay Connected with Umrah Pack

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Pack Benefits

With the Umrah Pack, stay connected during your spiritual journey with 15GB of roaming data, 650 roaming minutes for receiving calls from anywhere and making calls to the UAE and KSA, and 50 roaming minutes for calling other preferred countries. The pack is valid for 7 days from the first eligible usage on any roaming partner network in Saudi Arabia (Mobily, STC, and Zain).

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Additional Benefits:

  • 15GB roaming data in KSA 
  • 650 roaming minutes can be used for receiving calls from anywhere and making calls to UAE & KSA
  • 50 roaming minutes can only be used for making calls to any of the eligible preferred countries
  • Validity starts from first eligible usage
  • 5% cashback on e&money international spend 
  • 15% discount on hotels and 8% discount on flights available in Smiles App
Umrah PackDataRoaming VoiceTravel BenefitsValidityPrice
Postpaid30GB
- 650 minutes (Receiving calls from anywhere and making calls to UAE & KSA)
- 50 minutes for making calls to any other eligible preferred countries (Excluding KSA & UAE)
  • 5% cashback on e&money international spend
  • 15% discount on hotels and 8% discount on flights available in Smiles App
7 days150 AED
Subscribe
Prepaid14GB
- 650 minutes (Receiving calls from anywhere and making calls to UAE & KSA)
- 50 minutes for making calls to any other eligible preferred countries (Excluding KSA & UAE)
  • 5% cashback on e& money international spend
  • 15% discount on hotels and 8% discount on flights available in Smiles App
7 days100 AED
Subscribe

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How To Subscribe:

  • Go to Mobile Add-ons section > Roaming > Umrah & Hajj weekly Pack
  • Via the e& UAE app
  • By dialling *177# (free within UAE and abroad)
  • By texting “ROP” to 1010 (standard rates apply)
  • Via our Customer Care (e& Traveller’s Help Line)
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Check Your Usage:

  • Via the e& UAE app
  • By dialling *177# (free within UAE and abroad)
  • By texting “roam” to 1010 (standard rates apply)
  • You will also be notified upon reaching 50%, 80%, 90% usage and full consumption of your data. Notification for voice usage is at 80% and upon full consumption.

Important to know

Everything from documents required, out of bundle charges and terms and conditions

Terms & Conditions:

  • Calls to non-eligible destinations will be charged as per standard roaming rates.
  • Pack is one time and cancellation is not allowed.
  • Multiple purchase is allowed up to 2 times at any given time.
  • To view eligible countries that can be called using this pack, go back to standard roaming rates > select country > press partners.

Frequently Asked Questions

The Umrah Roaming Packs include roaming data, voice minutes, and travel benefits to help you stay connected during your Umrah journey.

Postpaid Umrah Pack: 15GB roaming data + 650 roaming minutes for receiving calls from anywhere and making calls to UAE & KSA + 50 roaming minutes for making calls to other eligible preferred countries (excluding UAE & KSA) + Travel benefits at AED 150 valid for 7 days.

Prepaid Umrah Pack: 7GB roaming data + 650 roaming minutes for receiving calls from anywhere and making calls to UAE & KSA + 50 roaming minutes for making calls to other eligible preferred countries (excluding UAE & KSA) + Travel benefits at AED 100 valid for 7 days.

  • 15% discounts on hotels and 8% discount on flights using Smiles voucher.
  • 5% cashback up to AED 75, on all your international spending. Zero currency conversion fees and no hidden fees with your e& money card.

Discounts on Hotels and Flights:

  • View your voucher in the Smiles App under ‘My Vouchers’ section.
  • Copy the voucher code.
  • Visit “Almosafer” website and enter the voucher code during checkout to redeem your discount.

Cash back from e& money:

  • Copy the promo code from e& UAE app.
  • Apply the code in the Rewards page in e& money App. Then enjoy 5% cashback on all international purchases with your e& money card. 

When you subscribe to this pack, charge will be applied immediately, but validity starts upon the first applicable usage in Saudi Arabia (not upon purchase).

 

For data and voice usages, you can connect with any network in KSA (Mobily, STC, Zain).

For Postpaid Pack

For Prepaid Pack

Note: Packs do not include calls to satellite, maritime, flight and premium numbers.

*A preferred country is a destination with at least 1 preferred roaming partner

 

The call will proceed but it will be charged as per standard roaming rates. We advise you to check the destination you are calling to avoid extra roaming charges.