AI Laptop by e&

AI Laptop by e& - Important to Know

• AI features and capabilities may vary depending on the device configuration and software version.
• Supported AI tasks and models may be subject to the available AI Talk by e& configuration and may be updated over time.
• Some features may require an internet connection, including software updates, online services and cloud-based applications.
• On-device AI processing is available only for supported use cases and compatible AI models.
• Customers should continue to follow their organisation’s security policies and data-handling requirements when using the AI Laptop.
• Device configurations, quantities, warranty, deployment and support options are subject to the applicable commercial offer and customer requirements.
• AI Laptop availability and commercial options may vary based on the selected configuration.

AI Laptop by e& - Frequently Asked Questions

1. What is the AI Laptop by e&?

The AI Laptop by e& is a business laptop with dedicated AI processing capabilities built into the device. It also includes AI Talk by e&, an on-device AI application that supports selected AI tasks directly on the laptop. This can reduce reliance on cloud services and help support privacy when working with business information.

2. How is an AI Laptop different from a traditional laptop?

An AI Laptop includes a dedicated Neural Processing Unit (NPU) designed to handle AI workloads efficiently. Supported AI tasks can run on the device, helping optimise performance and power efficiency. Traditional laptops typically rely mainly on the CPU and GPU for these workloads.

3. Can the AI Laptop work without an internet connection?

Yes. AI Talk by e& and supported on-device AI models can perform many functions without an internet connection. This can be useful when travelling or working in locations with limited connectivity. Internet access may still be required for software updates, online services and cloud-based applications.

4. How does the AI Laptop help protect my data?

For supported use cases in AI Talk by e&, AI processing can take place locally on the laptop. This means documents and prompts do not need to be sent to an external cloud service for those tasks. Users should continue to follow their organisation's security policies and data-handling requirements.

5. Who is the AI Laptop designed for?

The AI Laptop is designed for businesses, government organisations, educational institutions and professionals who want secure and productive computing. It can also support remote and hybrid workers, engineers, designers and other users who want to use AI tools directly on their device.

6. What AI features can I use on the AI Laptop?

The laptop includes AI Talk by e&. Depending on the software version and approved configuration, supported features may include AI chat, document summarisation, analysis of multiple PDF files, spreadsheet analysis, Arabic and English interaction, translation, writing assistance and information extraction from uploaded documents.

7. Which AI models can run on the AI Laptop?

AI Talk by e& supports compatible Large Language Models (LLMs) optimised for on-device use. Depending on the approved software configuration, supported models may include models from the Llama, Jais and Qwen families, as well as other compatible models. The available model list may be updated over time.

8. Can businesses purchase multiple AI Laptops?

Yes. Businesses can order multiple AI Laptops for teams, departments or larger deployments. Available configurations, quantities, warranty options and commercial terms can be discussed based on the customer's requirements.

9. Does e& provide deployment and support services?

Yes. Depending on the agreed scope, e& can support services such as device deployment, configuration, warranty coordination, lifecycle management and enterprise IT support.

10. Can the AI Laptop be bundled with e& connectivity?

Yes. The AI Laptop can be offered with eligible e& business connectivity, networking and managed services, subject to the customer's requirements and the applicable commercial offer.

11. Is the AI Laptop suitable for remote and hybrid work?

Yes. Supported AI features can run directly on the device, allowing users to access them while working from the office, home or while travelling, including in locations with limited internet connectivity.

12. What operating system does the AI Laptop use?

The AI Laptop by e& uses Windows 11 Pro.

13. Can I request a demonstration?

Yes. You can request a demonstration with an e& specialist to explore the AI Laptop and AI Talk by e&, including relevant on-device AI use cases.

14. How do I choose the right AI Laptop?

The right configuration depends on factors such as the type of work, expected AI workloads, memory and storage requirements, security policies and the number of users. An e& specialist can recommend a suitable option based on these requirements.

15. How can I purchase an AI Laptop from e&?

Customers can submit a sales or demonstration enquiry through e& or contact their e& account representative. The team can advise on available configurations, pricing, commercial options and deployment requirements.